Privacy Policy
Effective Date: October 4, 2024
This Privacy Policy applies to the Call Karo app (“Application”) provided by Call Karo (“Service Provider”). This document outlines how we collect, use, protect, and disclose your data, and explains your rights regarding the use of our Application. By using our app, you agree to the practices described in this policy. If you do not agree with our policies and practices, you should not use our Application.
Who We Are
Our website address is: https://ck.gainandshine.com. Call Karo is dedicated to providing a directory listing service for businesses and shops, designed to connect users with local services, products, and promotions. We strive to create a seamless experience for users while ensuring their privacy and data security are paramount.
Information Collection and Use
We collect various types of data to improve user experience, app functionality, and service delivery. This information is crucial for the optimal operation of the Application. The types of data we collect include:
- Device Information: We collect information such as your Internet Protocol (IP) address, device operating system, browser type, and unique device identifiers. This data allows us to understand the devices used to access our services, which in turn helps us ensure compatibility and improve the overall performance of the Application.
- Usage Data: We gather information on how you use the Application, such as the pages you visit, the time spent on each page, the features you interact with, and other analytics that help us enhance the functionality and usability of our services. This usage data is anonymized and aggregated to identify trends and improve our service offerings.
- Geolocation Data: We may collect location data to provide personalized content, like local business listings and location-based promotions. This information is utilized to deliver relevant advertisements and services to users based on their current location. Users can choose to disable location services in their device settings if they do not wish to share this information. However, please note that disabling location services may impact certain functionalities within the Application.
Personal Data
In order to provide our services, we may request personal information from you, which may include:
- Name
- Email address
- Phone number
- Profile picture (if applicable)
- Preferences and feedback regarding our services
This data is primarily used to facilitate the services of the Application, including providing customer support, sending important updates or promotions, and improving our offerings based on user feedback. Your personal data will only be used with your consent and for the purposes stated in this Privacy Policy. We do not sell or rent your personal information to third parties.
Location Data
Your location data is utilized to provide local business listings and promotions tailored to your area, ensuring you receive the most relevant offers and services available. By accessing location-based features, you agree to the collection and use of your location information in accordance with this Privacy Policy. You have the option to disable location services through your device settings if you do not wish to share this information. Keep in mind that disabling location services may restrict access to certain features and services that rely on this data.
Third-Party Access
We may share your information with third-party service providers to facilitate our services, improve our offerings, and enhance the overall user experience. These third-party services include: UserID and Device ID for Notification’s Make Individual user Experience
- Google Play Services – for app distribution and maintenance.
- Google Analytics for Firebase – to analyze app usage and improve user experience through analytics.
- Firebase Crashlytics – to monitor app performance and address any crashes or issues promptly.
- Other third-party partners that assist in advertising, analytics, and technology support.
These providers help us with analytics and app performance, but only receive anonymized data that cannot be used to identify individual users. We ensure that any third parties we work with are compliant with relevant data protection regulations and that they have adequate safeguards in place to protect your information.
Data Retention
We retain your data for as long as you continue to use the Application or as necessary to meet legal obligations. We will securely store your data and implement reasonable measures to protect it. Upon your request, we can delete your personal data from our records. To request deletion, please contact us at callkaro81@gmail.com. Please note that we may retain certain information as required by law or for legitimate business purposes, even after you delete your account or request the deletion of your data.
Opt-Out Rights
You can opt out of data collection by uninstalling the Application. To stop data collection, follow your device’s standard uninstall process. Additionally, you can manage your preferences for notifications and promotional communications within the Application settings. If you wish to withdraw your consent for data collection, you can do so at any time, and we will respect your decision by ceasing the collection of your data.
Cookies
Our website may use cookies to enhance the user experience. Cookies are small files stored on your device that help us improve our services and understand user behavior better. For example, cookies may be used to remember your preferences, help us analyze website traffic, or personalize your experience. If you leave a comment or log in, cookies may be set to store your preferences for future visits. You can manage cookies through your browser settings, and you have the option to accept or decline cookies. However, declining cookies may limit your ability to use certain features of our website, which could impact your overall experience.
Security
We take the security of your data seriously and implement various measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We utilize industry-standard encryption and secure data storage practices to safeguard your data. However, no method of data transmission over the Internet is completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security. We encourage you to take appropriate precautions to protect your personal data when using the Application, such as using strong passwords and keeping your account information confidential.
Children’s Privacy
We do not knowingly collect information from children under 13. If you believe your child has provided us with personal information, please contact us at callkaro81@gmail.com, and we will take immediate steps to remove it from our records. We encourage parents and guardians to monitor their children’s online activities and to help enforce our Privacy Policy by instructing their children never to provide personal information through the Application without parental consent.
Your Rights
If you have registered an account or left comments on our site, you can request an exported file of your personal data. You can also ask us to delete this data, except for information required for legal or security purposes. In accordance with applicable data protection laws, you have the right to:
- Access your personal data, allowing you to understand what information we hold about you.
- Rectify any inaccurate or incomplete personal data to ensure your information is accurate.
- Request the deletion of your personal data when it is no longer necessary for the purposes for which we collected it.
- Object to or restrict the processing of your personal data, particularly for direct marketing purposes.
- Withdraw your consent at any time, where we are relying on your consent to process your personal data.
- Request the transfer of your personal data to another service provider, where feasible.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and we will notify you of significant changes via email or through a prominent notice in the Application. We encourage you to review this policy periodically to stay informed about our data practices. Your continued use of the Application after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: callkaro81@gmail.com
- Website: https://ck.gainandshine.com